A SEAMLESS, PERSONALIZED EXPERIENCE FOR PASSENGERS
buses and Bus Rapid Transit
vehicles transport within the city of Quebec
downloads of the Nomade app
in the first month
For the 580,000 residents of the Canadian city of Quebec, the main form of public transport is the bus. The network comprises 4,500 stops, served by the Capital Transport Network (RTC) authority’s fleet of more than 600 buses and Bus Rapid Transit (BRT) vehicles. Thanks to an information system managed by ENGIE, users can find out in real time when their next bus is scheduled to arrive.
NAVINEO, A TOTAL SOLUTION
ENGIE has been deploying its Navineo solution across RTC’s entire network, including every vehicle, since 2016. Using GPS technology, the CAD/AVL (Computer Aided Dispatch and Automatic Vehicle Location) system transmits real-time information from the 600 buses in circulation to a main control centre.
AN OPTIMISED SERVICE
By introducing Navineo, RTC was able to review its service and punctuality and redesign the timetables of all
135 of its routes. This extensive review of services was carried out in just six months. And the benefits are already visable. By analysing punctuality and stop times, RTC has been able to recover and reinvest 20,000 service hours – enabling the authority to provide a better overall service to customers since late 2016.
PASSENGER INFORMATION IN YOUR POCKET
Tools based on Navineo have also been made available to passengers via a mobile app, Nomade. Information
about their next bus and the overall state of the network are available in real time from a smartphone. This new service offers bus users the option to receive alerts to their mobiles about the arrival time of the next bus
at their chosen stop.
And tomorrow ?
RTC was awarded a prize by the Quebec Transport Association for its real-time information system. This tool uses technological innovation to make the best use of a transport network and improve the service to passengers.
The Engie Today teams for quebec
Want to know more ?
Want to know more ?